Contact Us
We’re here to help and answer any question you might have. We look forward to hearing from you 🙂
How to contact us?
Feel free to send us an email anytime
We will try our best to respond in less than 24 Hours. Thanks!
Our Office
PT. MID Teknologi Digital
Address
Jl. Camar XI No 308, Kelurahan Maharatu
Kecamatan Marpoyan Damai
28294 Pekanbaru - Riau
Phone
085179931589What to include
- Your question or goal in 1–2 sentences
- Provider/plan (if relevant) and region
- Any links or screenshots that help us assist faster
Common Contact Reasons
VPS provider benchmarking requests or suggestions
Questions about benchmark methodology and testing
Technical support for using comparison tools
Data accuracy inquiries or corrections
Partnership and collaboration opportunities
Feature requests and platform improvements
Reporting bugs or technical issues
Media inquiries and press requests
Quick Links - Explore VPSMetrics
Before contacting us, you might find what you're looking for in our comprehensive VPS benchmark platform.
Frequently Asked Questions
How quickly do you respond to contact inquiries?
We aim to respond to all inquiries within 24 hours during business days. For urgent technical issues or data corrections, we prioritize responses and often reply within a few hours. Media inquiries and partnership requests may take 2-3 business days for comprehensive responses.
Can I request benchmarks for a specific VPS provider?
Yes! We welcome provider benchmark requests. Please email us with the provider name, specific plans you're interested in, preferred locations, and any pricing information. We prioritize requests based on user interest and provider availability in our target regions (Indonesia, Singapore, US, EU).
How do I report incorrect benchmark data?
If you notice inaccurate benchmark data, please contact us with the benchmark ID or URL, specific metrics that appear incorrect, and any supporting evidence (your own test results, provider specifications, etc.). We'll investigate and update the data if confirmed incorrect.
Do you offer API access to benchmark data?
We currently don't offer public API access, but we're considering it for future development. If you have a specific use case requiring programmatic access to our benchmark data, please contact us to discuss partnership opportunities or beta access.
Can I contribute benchmark results to your database?
We appreciate the interest! To maintain methodology consistency and data integrity, we currently run all benchmarks internally using our standardized testing procedures. However, if you have unique VPS configurations or providers not in our database, contact us with details and we may include them in future testing rounds.
How do I suggest new features for the platform?
We love feature suggestions! Email us with your idea, the problem it solves, and how you envision it working. Include any use cases or examples if applicable. Popular requests from multiple users are prioritized in our development roadmap.
Get Help with VPS Benchmark Comparisons
Our VPSMetrics platform provides comprehensive VPS performance benchmarks to help you make informed hosting decisions. If you need assistance understanding benchmark results, comparing VPS providers, or learning about our testing methodology, we're here to help.
For technical questions about using our VPS comparison tool or interpreting performance metrics from the dashboard, please include specific benchmark IDs or URLs in your email. This helps us provide faster, more accurate assistance.
Still Have Questions?
We're committed to helping you find the best VPS solution. Whether you need benchmark clarification, provider suggestions, or technical support, our team is ready to assist.
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